SERVICE AGREEMENT
This Agreement is made between the parties mentioned below
Service Provider
Name: Yadav Software Solutions
Address: Vikhroli West, Mumbai
Phone: +91 98768 39965
Email: info@yadavsoftwaresolutions.com
Client
Name: _____________________
Company: _____________________
Phone: _____________________
Email: _____________________
Agreement Date:
1. WORK SCOPE
Provider agrees to deliver the project as per the approved proposal and Scope of Work (SOW). The work includes all features, modules, and deliverables mentioned in the approved proposal. Any changes or additions to the scope will be discussed and may result in additional charges and timeline adjustments.
Client agrees to provide all necessary content, materials, access credentials, and approvals in a timely manner to ensure smooth project execution.
2. PAYMENT TERMS
Client agrees to the following payment schedule:
- 50% Advance Payment: Required before project kickoff
- 30% Mid-Development: Upon completion of development phase
- 20% Final Payment: Upon project completion and delivery
Note: All payments are non-refundable after project initiation. Payment delays may result in project timeline adjustments.
3. REVISIONS & CHANGES
- Up to 2 rounds of revisions are included in the project cost
- Additional revisions beyond the included rounds will be chargeable
- Major scope changes will require a new proposal and agreement
- All change requests must be submitted in writing and approved by both parties
4. OWNERSHIP & INTELLECTUAL PROPERTY
Upon receipt of full payment, Client will receive full ownership rights to the delivered project, including source code, design files, and all project assets.
Provider retains the right to use the project as a portfolio piece for marketing purposes, unless otherwise specified in writing.
5. SUPPORT & MAINTENANCE
- 30 days free support after delivery (bug fixes only)
- Support does not include new features, redesigns, or major changes
- Extended support available through AMC (Annual Maintenance Contract)
- Support hours: Monday to Saturday, 10 AM to 7 PM IST
6. PROJECT TIMELINE
Project timeline will be as per the approved proposal. Provider will make best efforts to complete the project within the agreed timeline, subject to timely approvals and content delivery from Client.
Delays caused by Client (late approvals, content delays, etc.) will extend the project timeline accordingly.
7. TERMINATION
- If Client stops responding for 15+ days without communication, project will be paused
- If payment is not made as per schedule, delivery will be stopped until payment is received
- Either party may terminate this agreement with 7 days written notice
- Upon termination, Client will pay for all completed work up to the termination date
8. CONFIDENTIALITY
Both parties agree to maintain confidentiality of all shared information, including:
- Client business data and strategies
- Source code and technical implementations
- Access credentials and server information
- Any proprietary information shared during the project
9. DISPUTE RESOLUTION
Any disputes arising from this agreement will be resolved through mutual discussion. If unresolved, disputes will be subject to the jurisdiction of Mumbai courts, India.
Yadav Software Solutions
Authorized SignatureDate: _______________
Client
Client SignatureDate: _______________